Virtual Conference FAQ

Virtual Conference - FAQ

Do you have a question about the virtual conference? Please have a look at the most important information you should know below


Is the event cancelled?

No. The N&G 2020 Organizing Committee has decided to transform the 7th International Conference on Nutrition & Growth in London, the United Kingdom into a fully virtual meeting.

I have already registered for the Conference in London. Am I automatically registered for the virtual meeting?

Yes, you are automatically registered for the virtual meeting. Further details and guidance on how to navigate the meeting platform will be announced in due course.

Will the virtual meeting take place at the same time as the previously announced Conference dates?

Yes, the platform will first be available between 27 – 29 August 2020, with some live-streamed sessions according to the program schedule. In addition, the platform and all sessions will be available on-demand in the weeks following the Conference.

What if I am not available during the Conference dates?

The content will be available on-demand for up to 3 months following the Conference dates, for all registered participants.

How do I register for the virtual conference?

Registration is open at this link.

What do I have access to as a registered participant?

The N&G 2020 virtual conference will offer you a full virtual experience and the opportunity to take part in every aspect of the program including:

  • Open access to all session recordings. Create your own schedule, attend some or all the sessions at any time.
  • Network with colleagues – access colleagues easy over the web and start a fruitful discussion
  • Earn CME credits – participate in the scientific program and be eligible to receive the respective number of CME credits.
  • Access all e-posters – browse the latest scientific research and connect with the abstract authors
  • Give feedback – help us improve ourselves
  • Visit the virtual exhibition hall – contact exhibitors and view the display materials

What do I need to attend the virtual conference?

To attend the virtual conference, you need your device, a good internet connection, and valid registration. You will receive login details a few days prior to the meeting.

How do I claim my CME credits?

The CME/CPD certificate will be available after completing the online evaluation and credit claiming procedure. You will receive a link in an email at the end of the conference. For more information, click here.

Will all sessions and lectures that usually take place at the conference be organized online?

N&G 2020 is doing its best to ensure that the virtual conference will incorporate as much of the usual conference experience and activities as possible. All individuals involved will be contacted and ongoing updates of the program will be announced in due course.

Will there be an abstract book?

Yes. The authors whose abstracts were accepted will be published in a digital abstract book that will be available to participants.

I am a presenter/speaker at the conference, what should I do?

We will contact you directly regarding your participation in the program.

Will there be an exhibition?

Yes, there will be a virtual exhibition area.

I am an exhibitor at the conference, what should I do?

We will contact you directly regarding your participation. If you need to get in touch with us, please contact Ms. Noa Freilich Pollack, Industry Liaison

How do I purchase and use an exhibitor badge?

There is no registration for the exhibition only, all exhibitors and participants may access the full virtual conference and the exhibition.

If I wish to cancel my registration, will I receive a refund?

If you would like to cancel your registration to the virtual meeting, you are able to receive a 50% refund on registration until 1 June 2020. Please consult the cancellation policy outlined on the registration page for the most up to date information. Please click here.

If I booked my hotel with the event organizers, what should I do?

Please check the cancellation policy of your booking.

For your non-refundable accommodation booked by Kenes, the hotels will be contacted to find an optimal solution.

If you have a refundable booking, you will be contacted.

Other features on these aspects are available here.

Can I receive a refund for my flight?

N&G 2020 did not handle transportation booking services.

Please note that the policies of the different airlines are changing rapidly, and we are not responsible for any changes.

For the most up-to-date information, please visit the website of your ticket provider.

Who do I contact with questions?

If you have any questions, please use the contact form here.

Please select the most relevant subject for your query and a member of our team will get back to you as soon as possible.

Use the opportunity to connect with science, top experts and international colleagues during N&G 2020.

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